The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
- All content appearing on this Web site is the property of:
Atek, Inc.
2911 Tech Center Dr.
Santa Ana, CA 92705
Copyright © 2009-2010 Atek, Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2010 Atek, Inc. All rights reserved. - Trademarks
- Touch-Stick is a trademark of Atek, Inc.. Touch-Stick is a patent-pending product. The absence of a trademark symbol does not constitute a waiver of Atek, Inc.?s trademark or other intellectual property rights related to the Atek or product name or logo. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Atek, Inc. or any third party, except as expressly granted herein.
- Use Of Site
- This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Atek, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Atek, Inc. believes that customer conduct violates applicable law or is harmful to the interests of Atek, Inc. and its subsidiaries. Terms and Conditions By using this Web site, you agree to the following terms and conditions: Use of this Web site is at your sole risk. This Web site is provided ?as-is? without warranty, express or implied, of being error or virus free or fit for a particular purpose or merchantability. Atek, Inc. and its officers, directors, employees, shareholders, representatives, agents, third-party content providers, designers, contractors, distributors, and resellers shall not be liable under any circumstances for any direct, indirect, incidental, special, punitive, consequential or other damages, including but not limited to damages from loss of business profits, business interruptions, and business delays, resulting from use of or inability to use this Web site, including mistakes, omissions, interruptions, viruses, delays in operation or transmission, or any failure of performance of this Web site. The limitation of liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Atek, Inc. has been advised of or should have knowledge of the possibility of such damages. Some jurisdictions do not allow the limitation of exclusion of liability for certain damages. The information on this Web site may be changed at any time. Atek, Inc. makes no representation that the content provided on this Web site is applicable to or appropriate for locations outside of the United States of America. Unless otherwise noted, this Web site and all materials, images, information, and other content herein are the property of Atek, Inc. and are copyrights of Atek, Inc., all rights reserved. You may download content from this Web site for non-commercial, personal use provided you also retain all copyright, trademark and other proprietary notices contained in the material. You may not modify the content for public or commercial purposes without written permission from Atek, Inc. Any use or modification of any part of the content of this Web site for any purpose other than as expressly permitted by these terms and conditions constitutes an infringement of our copyrights, trademarks, and other proprietary rights. Except as otherwise specifically provided elsewhere on this Web site, redistribution, retransmission, republication or commercial exploitation of the contents of this Web site are expressly prohibited without the written consent of Atek, Inc. Any information you send or provide to Atek, Inc. through this Web site shall be deemed and remain the property of Atek, Inc. and shall be considered non-confidential except as otherwise governed by our Privacy Policy. By submitting any solicited or unsolicited information using this Web site, you grant Atek, Inc. an irrevocable and unrestricted license to use such information for any purpose whatsoever to the extent permitted by law. You may not attempt to violate the security of this Web site, including logging into an account or computer without authorization, trying to alter the site, probing the site for vulnerabilities, interfering with service, or impersonating the site and communications from Atek, Inc. Such violations may result in criminal and/or civil action. If any of these terms and conditions are deemed unlawful, void, or for any reason unenforceable, those terms and conditions shall be severable from the remaining terms and conditions, and the remaining terms and conditions shall remain valid and enforceable. These terms and conditions represent the entire understanding relating to the use of this Web site and prevail over any prior, conflicting, or verbal communications. These terms and conditions are governed by and construed in accordance with the laws of the State of California. Atek, Inc. 2911 Tech Center Drive Santa Ana, CA 92705 USA Telephone: 714-258-0100
- Privacy Policy
- Privacy Policy Atek, Inc. use of personal information that you may submit to Atek, Inc. through this Web site is governed by the Atek, Inc. Privacy Policy. Atek, Inc. respects your privacy and provides this Privacy Policy to inform you how we collect and use your personal information on this Web site. By using this Web site, you signify your acknowledgement of and agreement to this Privacy Policy. When using this Web site, such as when placing orders and requesting technical support or other information and services, you may be asked to provide personal information. This information may include name, mailing and/or shipping address, email address, telephone number, demographic information, credit card number, expiration date, and security code. Personal information is used to process, confirm, fulfill, ship, track, and deliver product orders, to provide technical support, to provide information about products and services, and to improve our Web site and products. Atek, Inc. makes a good faith and reasonable effort to keep your personal information confidential and does not rent, sell or otherwise forward it to other companies. We may automatically collect certain information about you when you visit our Web site, such as information about your computer hardware and software, operating system, browser type, domain name, IP address, cookie information, globally unique identifier, access times, pages on our Web site you visited, internet service provider, and referring Web site addresses and other clickstream data. If you choose to set your browser to inhibit cookies, some functions of our Web site may not work. We do not knowingly collect personal information from persons under the age of 13. If we are made aware that we have such personal information, we will take reasonable steps to delete that information. Subscription to email announcements, including product updates and special offers, is voluntary and you can unsubscribe at any time. We may contact you via email, mail, or telephone without prior permission to inform you about product problems or recalls. When sending you email, we may use technology to determine whether our emails are opened. If you use our tell-a-friend referral service, we will send your friend a one time email. We may supplement the information we collect from the Web site with information from third party sources, such as to obtain up-to-date contact information. We may use anonymous aggregated or statistical data for various business purposes, such as to improve our content and products. We may occasionally hire third party persons and companies to provide services on our behalf, such as handling mailings, providing customer support, processing transactions, fulfilling orders, or performing statistical analysis or other research. We will only provide those companies the personal information that they need to provide the service. They are authorized only to use the information to perform the service for which they are hired. They are required to take reasonable measures to ensure your personal information is confidential and secure. Atek, Inc. assumes no liability for disclosure of personal information due to the unauthorized acts of third parties. If you are outside of the United States of America, we may transfer your personal information from your country to servers located in the United States of America or in other countries. We may disclose your personal information without notice if required to do so by law, or if we have a good faith belief that such disclosure is necessary to comply with the law, to protect or defend our rights or property, or to address an emergency situation. Your personal information may also be disclosed to current or future Atek, Inc. subsidiaries and to any person or company that merges with or acquires Atek, Inc. Any ideas, plans, inventions, or other information that you send to Atek, Inc. on an unsolicited basis, and any information you post in public areas of our Web site, is subject to the non-confidentiality provisions of our Web site Terms and Conditions. We use a variety of security technologies and procedures to make a reasonable effort to protect your personal information from unauthorized access, use, or disclosure, such as storage of data on industry-standard secure servers and transmission of sensitive information (such as credit card numbers) via Secure Socket Layer (SSL) protocol. If there are any links on this Web site to third party Web sites, we are not responsible for the contents or privacy practices of those sites. Atek, Inc. may occasionally update this Privacy Policy but your personal information will not be made less protected without your consent. Atek, Inc. 2911 Tech Center Dr. Santa Ana, CA 92705 USA Telephone: 714-258-0100 sales@touch-stick
- Shipping & Delivery
- At this time, Atek, Inc. ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Atek, Inc. ships merchandise to Canada, Mexico, and several other international destinations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All prices are in US dollars. Prices do not include shipping and insurance and sales tax ? those charges are indicated as separate line items on the order summary page. We do not charge handling fees under most circumstances. We accept Visa, MasterCard, American Express, and Discover. Credit/debit cards are generally charged on the day of shipping. However, we may pre-authorize your order with your card issuer at the time the order is placed. We do not accept COD orders. If you want to pay in advance by check, please contact us first. Note that we will wait for your check to clear the bank before shipping your order. Subject to product availability, orders received by 3:00 pm Pacific time generally, but not always, ship out the same day. If you need a shipment absolutely to go out the same day, place your order as early as possible and also contact us to confirm whether we can meet your requirements. Shipping options are various levels of FedEx Ground and Express services. If FedEx designates your shipping address as commercial, the shopping cart will offer FedEx Ground, and if FedEx designates your shipping address as residential, the shopping cart will offer FedEx Home Delivery. FedEx Ground packages deliver Monday through Friday, not including evenings. FedEx Home Delivery packages deliver Tuesday through Saturday, including evenings (but may also deliver in the daytime). Shipping origin is Santa Ana, California 92705 unless stated otherwise. To find out transit times: - To view a color-coded Ground transit time map, enter origin zip code 92705 at www.fedex.com/grd/maps/ShowMapEntry.do. - To view zip code to zip code transit times for Ground and Express services, enter the data at www.fedex.com/ratefinder/home?cc=US&language=en Transit time is based on working days (weekdays), not calender days, except for FedEx Home deliveries that may be available on Saturdays and FedEx Priority Overnight Saturday deliveries. A contact name, full street address, telephone number, and email address must be provided for each order. We do not ship to PO boxes. To enable communication about your order, including automatic order confirmation, make sure your email spam filter allows receipt of email from atek.com email addresses. Sales tax is applied to all orders shipped to California addresses (8.75% in Orange County, 8.25% elsewhere) unless the order is for resale, resale certification is on file with Atek, Inc., and specific arrangements are made with us not to apply sales tax to the order. We reserve the right not to sell to resellers or on a resale basis. All products are shipped with prepaid insurance provided by the carrier. We are not responsible for lost or damaged packages. All loss and damage claims must be addressed to the carrier within the time period requirements of the carrier. For international shipments, Customs duties and taxes may be assessed by authorities in the destination country. None of these charges are included in the shipping charges indicated in the online store. We reserve the right to refuse any order we suspect as being fraudulent even if you have already received an initial order confirmation. We reserve the right to limit the quantity of any products sold. Photographic images of products may not always exactly reflect product color and other specifications. If you have any specific concerns or requirements, please contact us. Prices are subject to change at any time. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit/debit card charged. In such situations, you will be given the opportunity to confirm or cancel your order. For security purposes, orders placed on our Web site are transmitted through Secure Socket Layer (SSL) protocol. We cannot ensure the security of any information you send by email. See our Privacy Policy for more information about how your personal information is protected.
- International
- Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local Customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Atek, Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. - Sales Tax
- Atek, Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state and district (county) sales tax rate and the location to which the order is being shipped.
- Warranties
- The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Atek, Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Atek, Inc. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Atek, Inc. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Atek, Inc..
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Atek, Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Atek, Inc..
The inclusion of material on this server does not imply any endorsement by Atek, Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Atek, Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. - Return Policy
- If you are having problems using a product, contact our technical support department. All returned items must be in new condition including original packaging. No refunds or exchanges are allowed after 14 days from date of delivery of the product. To return a product, contact us at 714-258-0100 to obtain a return merchandise authorization (RMA) number. We cannot accept returns without an RMA number. RMA numbers are valid for 14 days. All returns must be shipped prepaid.
- Store Hours
- Monday through Friday 8 am to 5 pm Pacific time.